Privacy Policy

1. Information We Collect

Information you give us

When you request an estimate, fill out a form, call, text, or email us, you may provide:

• Name, phone number, and email address
• Property address and project location
• Project details, photos, preferred colors, and scheduling preferences
• Any other information you choose to share with us

Information collected automatically

When you visit the Site, we and our service providers may automatically collect:

• IP address, browser type, device type, and operating system
• Pages viewed, time on site, links clicked, and referring website
• General location (city/region) based on IP address

2. How We Use Your Information

We use the information we collect to:

• Respond to your questions and estimate requests
• Schedule site visits, prepare estimates, and complete your project
• Send appointment reminders, project updates, and invoices
• Request feedback or reviews after your project
• Send occasional service offers, if you have opted in
• Improve our Site, services, and customer experience
• Comply with legal obligations and protect our business

3. Text Messaging (SMS)

If you provide your mobile number and consent to receive text messages, Horizon Painting may text you about estimates, appointments, project updates, review requests, and occasional offers. Message frequency varies. Message and data rates may apply.

• Reply STOP at any time to unsubscribe.
• Reply HELP for help, or call (636) 216-6018.
• Consent to receive texts is not a condition of any purchase.

4. How We Share Information

We share personal information only as needed to run our business and serve you:

• Service providers: companies that help us operate, such as website hosting, customer relationship management, scheduling, payment processing, email, and messaging tools. They may use your information only to perform services for us.
• Legal reasons: when required by law, subpoena, or court order, or to protect the rights, property, or safety of Horizon Painting, our customers, or others.
• Business transfers: if our business is sold, merged, or reorganized, customer information may be transferred as part of that transaction.

5. Cookies & Tracking

The Site uses cookies and similar technologies to keep the Site working, understand how visitors use it, and measure the effectiveness of our advertising. These may include analytics tools and advertising pixels from companies such as Google and Meta (Facebook).

You can block or delete cookies in your browser settings. Some features of the Site may not work properly if cookies are disabled. You can also learn about opting out of interest-based ads at optout.aboutads.info.

6. Third-Party Services

The Site may include embedded content or links from third parties, including Google Maps, Google reviews, Facebook, and Houzz. These services may collect information about you under their own privacy policies. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their policies.

7. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We keep personal information only as long as needed to provide our services, maintain business and project records, and meet legal, tax, and accounting requirements.

8. Your Choices & Rights

You may contact us at any time to:

• Request a copy of the personal information we have about you
• Ask us to correct or update your information
• Ask us to delete your information, subject to records we must keep by law
• Opt out of marketing emails (use the unsubscribe link) or texts (reply STOP)

Depending on where you live, you may have additional rights under state privacy laws. We will respond to verified requests within the time required by applicable law.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above. Your continued use of the Site after changes are posted means you accept the updated policy.